Services
Specialised in the payment card business with deep knowledge in almost all business areas, I can adapt to almost any temporary role within a bank, payment processor, card organisation or fintech start-up.
Migration strategy
- Identifying the optimal migration path while taking product strategy and technical capabilities into account
Product management
- Product requirements definition
- Supplier contract negotiation and management
- Product development and migration
- RFPs – from both the buyer and the vendor side
- Project set-up and planning
Standards & compliance
- PSD2 / strong customer authentication (SCA), 3-D Secure 2
- PCI DSS: scoping, segmentation, architecture, security
- Implementation of card scheme rule changes
Project & team management
- Steering committee and project office
- Development and tracking of project plans
- Coordination of development, QA and customer support teams
- Interface to Visa and Mastercard
Business processes
- Analysis, design and documentation of processes
- Card application capture, call centre procedures, change management
- GL account set-up for clearing and settlement
Testing & quality
- Acceptance plans and end-to-end test management
- Certification of authorisation and clearing interfaces
- Automated test tools, agile regression testing
Service level management
- Definition of SLA measurement points
- Monitoring of SLA performance
Systems design & development
- Authorisation (issuer on-us, acquiring, Visa/Mastercard)
- ATM and POS device controllers (NDC+, 912, ISO, APACS, GICC)
- HSM cryptography and key management
- Rule-based fraud prevention, PIN management
- Clearing, application capture and processing
How I work
Classic waterfall planning as well as agile development with JIRA and Cucumber-based story definition. Technically at home in C, Java, Assembler, PL/SQL and various scripting languages.
